Refers to the practice of keeping sensitive information private unless the user gives explicit consent for it to be shared with another party. Usually used in security check flows.


गोपनीयता (paired with simple text)

Users are able to understand when this term is preceded by simple language that explains the concept of confidentiality, as can be seen on the screens.

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गोपनीयता (paired with technical text)

If this term is proceeded by challenging terms (such as "एक्सेस" and "एन्क्रिप्शन") and without proper explanation, it increases the cognitive load on the user (see screens). This can lead to an incomplete understanding of the term.

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What are the common challenges with this word?

Here are some things to keep in mind!

Technical term

For most users this is a technical term and they require more education to understand its implications. The supporting text should be easy to read and in simple language to help users build an understanding of this concept.

Needs more explanation/context

Users tend to link this with 'privacy' rather than 'security'. A commonly used interpretation is  'जानकारी सुरक्षित रखें' and so more explanation is required to build the right understanding.

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